How to Open PDF Files and What Should You Do to Fix PDF Files Not Opening Error

Last Updated on October 7, 2022 by Tina Clark

As one of the most frequently used file formats, it is not difficult to open PDF files on different devices. But why cannot open your PDF file when you have installed a new operating system? What should be the problem? Whether the PDF reader is not working properly or lack PDF readers to browse PDF files. The article provides you with the most frequently used programs to open PDF documents on different devices and troubleshoot if you cannot view the PDF files.

How to Open PDF Files

Part 1: How to Open PDF Files on Windows, Mac, and Android

Method 1: Open PDF on Windows, Mac or Android via PDFelement

PDFelement is the all-in-one and versatile PDF reader to edit and open PDF files on Windows, Mac, Android, and iOS devices. Moreover, you can import files from cloud storage including Dropbox, Google Drive, OneDrive, Box, or via Wi-Fi wireless transfer. Moreover, it embeds with Cloud storage to save the PDF files on other devices.

1. Open PDF files to make changes to your images, texts, or pages.

2. Highlight, underline, or strikethrough text to highlight desired content.

3. Recognize and edit text and images with advanced OCR technology.

4. Provide editing features to combine, move, and delete PDF files.

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Option 1: Once you have installed PDFelement, you can simply drag and drop the desired file into the interface window to open a PDF file on your Windows and Mac.

Drag to Open PDFElement

Option 2: Open the recent PDF files on the right side of the screen or click the Open File button to select a PDF file to open. It also enables you to browse multiple PDF files.

Open PDF for Conversion PDFElement

Option 3: There is also an original method of opening PDF files in Windows. Click the File option in the top toolbar and select the Open button. Then, you can select a PDF file to open.

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Method 2: Open PDF on Different Platforms via Adobe Reader DC

Adobe Reader DC is one of the most frequently used PDF readers for different devices, including Windows, Mac, Android, and iOS. This versatile tool provides you with a battery of functions, including converting, editing, annotation, and more.

Step 1: To open PDF files in Adobe Reader DC, go to File Explorer and go to the folder where your PDF file is located. Right-click the PDF file and choose the Open with option.

Step 2: Choose the Adobe Reader DC option if it is listed. Otherwise, you can click on the Choose another app option and select Adobe Reader to open the PDF file.

Open PDF in Acrobat

Part 2: How to Open PDF Files on Kindle and Other Devices

Method 3: How to Transfer and Open PDF files on Kindle Easily

When you need to open PDF files on Kindle, such as eBooks, personal files, or business documents, you just need to add the PDFs to Kindle for reading. Whether you need to transfer the PDF files via USB connection between your Kindle and other device or send them via Email, here is the detailed process you should know.

PDFFactory Print Feature

Step 1: Connect the Kindle to your computer via the original USB cable. Once you have successfully connected the two devices, you can find the drive showing up in My Computer on your PC.

Step 2: Go to the documents folder. Copy the desired PDF files you want to open in Kindle. Past them to the folder, which will also transfer them to your Kindle accordingly.

Step 3: When you transfer the PDF file, you can press the Docs app from the home page. After that, you can press it to open the PDF on Kindle and read the document.

Transfer PDF to Kindle

Method 4: How to Open PDF Files Online with Docfly

Docfly is an online PDF viewer, which provides another option for opening PDF files online without downloading any software. Just use the Internet to view the PDF, which also allows you to zoom in on PDFs to read the PDF files more closely and make any necessary changes. But it only allows you to download 3 files in one month.

Step 1: Go to Docfly with any web browser, you can simply drag the desired PDF file onto the online PDF viewer, or simply click the Click the Upload PDF button to import the PDF files.

Step 2: When the PDF files are imported, you can check the box to the left of your file name. After that, you can click on the View PDF button, which will launch the PDF viewer.

Docfly PDF Viewer

Part 3: How to Fix PDF Files Not Opening Error

PDF won’t open? What should you do if you cannot open PDF files? If you cannot view the PDFs with the above program, is there a method to fix the related problem? Just use the following troubleshooting to find whether it works as below.

Method 1: Install another PDF Reader

If you cannot open a PDF file on your computer, such as Adobe Reader, you can use the online PDF viewer to find out whether it works. When both programs cannot open the files, you should re-download the PDF or repair the file to open the PDF file again.

Method 2: Disable Protected Mode

When the PDF files are password-protected, you should either enter the correct password to open the PDF file or decrypt the protected file. Make sure you have another copy of the PDF when you need to remove the forgotten password from the PDF.

Method 3: Repair the PDF File

What should you do if the PDF is damaged? Of course, you can ask others to resend the file, retrieve the PDF from the computer, or even make a new one from scratch. It is difficult to find some professional PDF repair tools to repair the damaged file.


If you have trouble opening a PDF on your devices, here are the workable PDF viewers you can choose for different operating systems. PDFelement is the desired one for Windows, Mac, Android, and iOS. Of course, you can also choose Adobe Reader, DocFly, and even Kindle Fire to read the PDF easily. Moreover, there are some useful tips if you cannot open the PDF directly on your device.

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